Shipping policy

Where we ship

We currently ship within the United States only.

Processing time

Orders are processed within 1–2 business days. Orders placed on weekends or holidays begin processing the next business day.

Delivery time

Most U.S. orders arrive within 3–7 business days after shipping. Total time from order to doorstep is typically 4–9 business days.

Delivery estimates are not guarantees. Carrier delays, weather, and holiday volume can extend them.

Shipping cost

Shipping is calculated at checkout based on your address and the method you select. You'll see the exact cost before you pay.

Tracking

You'll get a confirmation email with tracking as soon as your order ships. If you haven't received tracking within 3 business days of ordering, check your spam folder, then email contact@drinkdipd.com.

Wrong or incomplete addresses

We ship to the address entered at checkout. If a package is returned to us because the address was incorrect or incomplete, we'll reship it once you cover the reshipping cost. Please double-check your address before submitting your order.

Lost or stolen packages

If tracking shows delivered but you don't have the package, check with your household and neighbors first, then contact your carrier. If it still can't be located, email us at contact@drinkdipd.com and we'll help you file a claim.