Frequently asked questions
What is the return policy?
We accept returns of unopened, unused products within 30 days of delivery. For health and safety reasons, opened products cannot be returned. If your order arrives damaged, defective, or incorrect, contact us and we'll make it right.
Are any purchases final sale?
Yes. Opened or used products are final sale and cannot be returned for health and safety reasons. Unopened and unused products may be eligible for return within 30 days of delivery.
When will I get my order?
Orders are typically processed within 1–2 business days. Once shipped, most U.S. orders arrive within 3–7 business days. You’ll receive tracking information as soon as your order is on the way.
Where are your products manufactured?
Our products are manufactured in the USA in a GMP-compliant facility and undergo third-party testing for quality.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and selected shipping method. You’ll see the exact cost before completing your purchase.
When should I take dipd, and how long does one tub last?
Take one scoop 30–60 minutes before bed, mixed with 8–12 oz of cold water. Each tub holds 30 servings — one scoop per night, a full month of your routine.